Shipping policy

Shipping Policy

Last updated: March 2026

We currently ship orders to customers in the United States and selected international locations.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

  • United States: 3–7 business days
  • International: 7–15 business days

Delivery times may vary depending on location, customs processing, and shipping carrier conditions.

Free Shipping

We offer free standard shipping within the United States on orders over $25.

Orders below this amount will be charged a shipping fee calculated at checkout.

Order Tracking

Once your order ships, you will receive a tracking number by email so you can monitor your shipment.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible at:

support@icupping.com

We will work with the carrier to investigate and resolve the issue.